What personal data we collect and why we collect it

Registering with Our website allows you to purchase our products and access the services being offered. The Information that we collect is:-

• First Name
• Last Name
• Your Address
• Email address
• Telephone Number

We collect personal information to allow us to process and fulfil your orders.  Email addresses or telephone numbers collected allow us to contact you urgently if there is a problem with an order. Your information may also be provided to our third party service providers such as Paypal/Stripe to complete the fulfilment of your order.

 

COMMUNICATION

By registering with or becoming a customer of our website and by providing us with your email address, phone number and postal address you consent to receive communication in relation to our products, services and special offers that you may be interested in. This will usually be in the format of a newsletter. The information provided may also be used to communicate offers and products of third parties which you may be interested in.

All customers of our website can opt out of receiving marketing material sent by us. To do this you can visit your account page by logging in and making the necessary changes. Newsletter subscribers can opt out by notifying us through email or by post.

COOKIES

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. We use cookies to store items in your Shopping Basket between visits. If you are a registered member of our website, we also use cookies to help us identify offers that may be of particular interest to you. We may then communicate those offers to you on the website or in accordance with your contact preferences. We do not track your use of any other websites. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your Shopping Basket and purchasing them.

STORED INFORMATION & SECURITY

Our website takes the security of your personal details extremely seriously. Security policies are designed to protect the personal details under our control. The Information that we have collected from you is maintained in a secure web server, which we believe to be a well protected and secure environment.

USER ACCESS

Username and passwords are provided to you as a customer of our website. This allows you private access to information that we are holding, like the account information. You are able to access your online account anytime anywhere. If you wish to update, amend or delete any details, the online account gives you this access. Under the Data Protection Act 1998, you are also entitled to view any information we hold on you by paying a small fee. If any information on you is incorrect, please inform us immediately and we will make the necessary changes and contact you with confirmation of the changes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.